At Farm Credit, we
recognize your expectation of privacy and confidentiality of personal
financial information when seeking the assistance of outside
professionals to obtain credit. We have taken great care in establishing
and implementing policies and procedures and have committed to an
ongoing review of those policies and procedures to protect your personal
and financial information.
Since 1972, Farm Credit Administration regulations
have prohibited the directors and employees of Farm Credit institutions
from disclosing personal borrower information to others without your
consent. Farm Credit does not sell or trade your personal information to
marketing or information brokers. Farm Credit is committed to fully
complying with the laws and regulations that have been established to
protect the confidentiality of your information.
FCA rules allow us to disclose customer
information to others only in these situations:
- We may give it to another Farm Credit
institution with which you conduct business.
- We can be a credit reference for you with other
lenders and provide information to a credit bureau or other
consumer-reporting agency.
- We can provide information in certain types of
legal or law enforcement proceedings.
- FCA examiners may review loan files during
regular examinations of our association.
- If one of our employees applies to become a
licensed real estate appraiser, we may give copies of real estate
appraisal reports to the State agency that licenses appraisers when
required. We will first remove as much personal information from the
appraisal report as possible.
Your privacy is a top priority in all aspects of
our business. Our employees are informed of their responsibility to
protect your confidential information and are governed by strict
standards of conduct, which prohibit unauthorized use of your
information. Appropriate disciplinary policies are in place to help
enforce employee privacy responsibilities. Security procedures and
internal controls are also in place to protect your privacy.
Your personal information is the information that
identifies you, for example your name, address, phone number and e-mail
address. We may collect personal and additional information volunteered
by you during the loan inquiry process to enable us to offer you the
best products and services. We may also contact you with news about new
products, services, and special promotions. Additionally, your e-mail
address is collected when you submit any e-mail to us. Farm Credit
limits the use and collection of all information to that which is
necessary to maintain and administer financial services, provide
excellent service, and offer new products and services that may be of
benefit to you. If, for any reason, you would like to be removed from
our distribution list, please contact your local branch.
We may use third party Suppliers and Service
Providers to facilitate our services. For example, we may outsource one
or more aspects of our site to a Supplier or Service Provider who
performs services according to our requirements. In all cases we
restrict how these Suppliers or Service Providers may access, use or
disclose your information. In general, we do not permit these Suppliers
or Service Providers to retain, disclose or sell your information to
third parties.
Our privacy policy only addresses our activities
from our web site. Other sites, including those to which we have
provided links, may have their own policies, which we do not control,
and thus are not addressed by our policy.
We continue to monitor, review and update the
privacy measures and technology that we have in place to protect your
information and strive to put you first. Your questions, comments or
complaints about this policy may be directed to webmaster@thefarmcredit.com.